Colts DCI Tour Events :: Refund Policy


2018 MUSIC ON THE MARCH REFUND POLICY REVISITED

Because of the total cancellation of the show - in essence, no drum corps were able to perform during the evening - the Colts will honor your ticket stub with a $5.00 coupon for the same event in 2019. Keep your stub and turn it into the office when you purchase next year's ticket(s). Keep an eye on this page as we further develop how the process will work for phone and online sales. Stay tuned!

OR IF YOU PREFER, exchange your Music On The March ticket stub for a FREE ticket to the Tournament Of Drums in Cedar Rapids on Friday, August, 3 2018.

WHY NOT A FULL REFUND?

The Colts host four drum corps shows each summer with events in Dubuque, Des Moines metro, Kansas City metro, and Cedar Rapids. We print on the ticket that events are rain or shine and no refunds will be issued. The reason for this policy is because even in the event of rain, each of the competing units get paid for traveling to our event whether or not they perform. The Colts are obligated to pay our contract to Drum Corps International even in a situation of total cancellation. To avoid a cripling impact on our annual budget with a full refund, we instead provide this $5.00 coupon policy.

A NOTE FROM THE COLTS ORGANIZATION

Those I've talked with have a hard time remembering when (if?) Music On The March was a total rain out. The 2018 event was certainly disappointing to the many fans who were ready for a magical evening of drum corps. I am equally disappointed for the members of the Colts and Colt Cadets because the drum corps fans in Dubuque are beyond compare to any other venue we play throughout the season. Some Colts members, who may only be with us this one summer, will never get that expereience. Of course, the financial implications to the organization will have an impact our budget in ways too early to tell as I make this post. I encourage you to take advantage of the coupon or exchange noted here as a token of our appreciation. I thank you for your support of our shows, the kids, and the drum corps activity as a whole. Thank you for understanding the difficult situation caused by Mother Nature.

Best regards,
Jeff MacFarlane, Executive Director
Colts Youth Organization